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Dash Cam Support Guide Hub

Everything you need to know about taking care of your dash cam

Aftermarket Support

Here at BlackboxMyCar, we strive to provide you with the best support and resources post-purchase to ensure a smooth experience with your dash cam. Whether you're new to dash cams or an experienced user, our Dash Cam Support Guide is here to help you every step of the way.

For more support-related questions, please see our Support Centre or contact our team directly.

Dash Cam Installation & Maintenance

Installation Guide

Find out different ways to install & power your dash cam.

Maintenance Tips

Regular maintenance tips so you will be ready for all the adventures ahead.

Accessories Guide

Find accessories to maximize your use of your dash cam.

Windshield Maintenance

How to clear your dash cam's view with proper windshield maintenance.

Wi-Fi Troubleshooting

Troubleshooting wi-fi connectivity with dash cams & how to fix them.

Returns & Exchange

Not satisfied with your purchase? Read our warranty, returns and exchange policy.

Smartphone Apps & PC/Mac Viewers


Exploring the BlackVue App: Discover how this intuitive application enhances your dash cam experience with easy access to live view, video playback, and more.

BlackVue App

Learn how to connect to the app

BlackVue SIM Card Setup

For all BlackVue LTE compatible models

BlackVue Desktop Viewer

For managing your BlackVue’s SD card

BlackVue Cloud Web Viewer

For remotely viewing your BlackVue camera through the Cloud

BlackVue Event Map

View crowd-sourced road condition data & incident videos


Delve into the functionalities of Thinkware Connected, Thinkware Cloud, and Thinkware Dash Cam Link Apps for seamless control and enhanced features of your dash cam.

Thinkware CONNECTED App

For Thinkware U3000 and Q1000 models

Thinkware Dash Cam Link

For Thinkware U3000, Q1000, F200 Pro, F70 Pro models

Thinkware Cloud App

For Thinkware U1000, Q800 Pro and earlier models

Thinkware PC/Mac Viewer

For managing your Thinkware's SD card


Get to know the VIOFO App: Your gateway to effortlessly managing settings, viewing live footage, and downloading recorded videos directly from your VIOFO dash cam.


For all VIOFO models


Explore the FineVu App: A user-friendly platform for accessing and managing your FineVu dash cam's settings, live footage, and stored recordings with ease.

FineVu Mobile App

For all FineVu models


Diving into dash cam footage management software: Essential tools for efficiently organizing, reviewing, and storing your dash cam videos for easy access and analysis.

Desktop Dash Cam Viewer

Third-Party Viewer, compatible with all dash cams

File Management

How to organize & edit dash cam footage on PC

After Sales Support

We are fully committed to our customers, and we want to ensure that each of them are satisfied from pre-sale, up to post-purchase. If you wish to know more about our warranties, or have any questions regarding your product or availed service, this guide will provide the right information for you.

Warranty & Returns

Not satisfied with your purchase? Read our warranty, returns and exchange policy.


Check out our support center for more questions that you may have.

Contact Us

Still can't find what you're looking for? Contact us with your question.