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Have you checked out our Frequently Asked Questions page?

Here at BlackboxMyCar we’re dedicated to providing excellent customer service that far excels your expectations. Whether you have a question about a product, accessory, installation, or further research into choosing the best dash cam, feel free to reach out and contact us about any inquiry you may have. Having a properly installed and functioning dash cam is important, and we can help you ensure yours is workings its best.

Over the years we’ve noticed that many of our customers reach out to us looking for answers to some common questions. This is why we’ve developed a list of 21 frequently asked questions, and included thorough answers. Find yourself wondering what kind of quality should I expect? How does the GPS work? Or where do videos get recorded? Refer to our FAQ page for immediate results.

If you have questions not on our FAQ page, or you aren’t satisfied with the answer you received, reach out to us today! Contact us directly, toll free, or through the online response form below and you’ll receive an email response shortly!

Please Note: We do not warranty or provide after-sales support for anyone who did not purchase their G1W from, please refer to this post here for clarification. We do not sell, distribute, or manufacture any G1W devices sold on as "Black Box". Please contact your original seller for troubleshooting or warranty inquiries.

Contact Us Today

Toll Free: 1-888-978-6560
Direct/Text: 1-604-618-7788

Hours of Operation

Mon-Fri: 10:00AM to 6:00PM (PST)
Sat: 10:00AM to 4:00PM (PST)

Our Address

12631 Vickers Way
Richmond, B.C.
V6V 1J5
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