Shipping and Delivery

COVID-19 Shipping Update - Free Standard Shipping on Orders Above $150 Still in Effect

All orders will be processed and shipped out within 2-3 business days. We have implemented new measures according to social distancing guidelines to ensure the health and safety of our teams and we are working closely with our delivery partners to ensure our Rocket Fast delivery remains in effect.

Please note, many of our delivery partners may be experiencing delays in delivery due to the impacts of the pandemic. Please allow an extra 1 to 2 days for the delivery. Thank you for your patience and continued support at this time. To learn more about our updated policies and response to COVID-19, click here.

Rocket Fast 1-3 Day Shipping

Our Standard Shipping is not your average standard shipping service. Standard shipping time in the US generally takes anywhere between 3-5 business days. But not at BlackboxMyCar!

We offer Rocket Fast 1-3 day standard shipping on all orders over $150. For orders below $150, shipping and handling cost will be applied.

All orders, unless via postage or otherwise stated in the shopping cart by the customer, are Signature-Required Delivery.

Delivery Locations & Fees

Contiguous States

The contiguous United States consists of the 48 adjoining U.S. states (plus the District of Columbia) on the continent of North America.

Standard Shipping
Express Shipping

1-3 Business Days Shipping + Tracking (+$10)
Orders Under $149.99

1-3 Business Days Shipping + Tracking (FREE)
Orders Over $150

____

Rocket Fast 1-3 Days Shipping is not offered for remote areas. Please allow up to 3-4 additional business days for rural and remote areas.

1-2 Business Days Express Shipping + Tracking
Starting at $20*

____

Express shipping is not offered for remote areas. Remote locations may take up to 3-4 extra business days for shipments. Please allow up to 3-4 additional business days for rural and remote areas.

Non-Contiguous States

Hawaii / Alaska / Puerto Rico / APO

1-3 Days Express Shipping + Tracking
All Orders, Starting at $50 *

NOTE:
Foreign customers may be subject to an international service assessment fee depending on their credit card company policies. This fee is strictly charged and processed by the credit card company and not by BlackboxMyCar in any means. If you see this charge on your credit statement, please contact your credit card company who may be able to waive the fee.

Foreign customers may also be subject to custom import taxes, which are charged by the government that the package is being shipped to. Please refer to your country's import custom duties/taxes information for a clearer description of these charges.

We don't ship to PO boxes. All deliveries are Signature Required. To remove signature requirement, please leave a note under "Special Instructions" at checkout.

Track Your Order

Tracking link in shipping confirmation email

We try our best to fulfill and ship out all orders within 1-2 business days.

As soon as we start packing your order, we will send you a shipping confirmation email with the delivery details and a link to track your parcel online. Please note, that it can take some time before the tracking information is uploaded.

If you have registered an account with BlackboxMyCar, you will also be able to track your order under ‘Order History’ when you sign in at My Account.

Please note:

There may be an extra 24-48 hour processing period during the peak season (October - December) and sales campaigns.
Fees associated with declined deliveries will be the responsibility of the customer. As per our terms of service, we reserve the right to cancel/refund any order at our discretion.

International Orders

We ship internationally as well on a case-by-case basis. To enquire about our shipping rates internationally, please contact our team with your complete shipping address, the products and quantities you are interested in purchasing.

Shipping Policy

Fast transaction

So far so good

Recently installed, so far so good. A couple points though. I find it kind of chatty as it starts up. Wish that could be turned off and I have to manually connect to my phone via wifi. Kinda wish it would do it automatically. Otherwise I like the sleekness of the unit. It blends nicely into my F350.

Love the service I got from blackboxmycar

Thanks for leaving a review, Antonio!

Came for the reviews, stayed for the install guide

Found this site while trying to decide which dashcam to buy. Settled on the U1000 after watching the reviews and detailed install guide, figured anybody who puts in that much work to help ppl get it right is worth doing business with. Install went off without a hitch. Without that info I would have had to find someone local to do the installation.

Hi Rot, I'm glad to hear that you enjoyed our reviews & resources. If you have any questions, don't hesitate to reach out and ask.

Amazing

This product has absolutely amazing video quality and sound, stability, easy installation, everything. Great night vision, plenty of memory...I literally could not be any happier with my purchase. If I had to say anything about it, I would say I wish the installation manual covered the hardwire kit more. That left me a little confused and had to go online to get some answers, but other than that, you literally cannot get a better camera. Front or rear. Thank you all so much!!!

Hi Robert, thanks for sharing your feedback. We will keep that in mind in the future to provide more resources when it comes to installation. Ask us in the future if you need more help - that's what we're here for!

Great video quality, love the cloud features

I absolutely love the picture quality of this BlackVue DR900X camera. Even at night with my dim headlights, I can see things I didn't expect. I also love the cloud features how it'll upload a video every time it senses movement. I'm still tweaking the sensitivity settings for my Wrangler so that I don't get so many alerts in parking mode. Every time I enter and exit the vehicle, it trips the alert and uploads/saves a video. I'm sure I'll get it set to my liking here in time. The CM100 LTE Module works great with Google Fi and a data-only sim.

Hi Chad, thanks for sharing your feedback. Good to hear that Google Fi works with your LTE module, and you got Cloud working so smoothly.

excellent product, delivery and after-sale communications

I need a good dash cam to also have cellular coverage, and have a very small footprint. ie not needing a MIFI adapter. the DR750 LTE model from Blackvue fit the bill easily. this was easily installed in my car, using blackboxmycar's videos and various FAQ's. Ordering online, I was really glad the unit arrived well package, and I was ready to start installing without any worries.

Hi Lawrence, thanks for leaving a review! Glad to hear the DR750-2CH LTE model was the one for you.

Great image and sound quality

Hi DK, thanks for leaving a review!

My second Viofo A119

I liked this camera so much I bought a second one and installed it in my truck. Great camera and quality for the price.

Hi Aaron, thanks for shopping with us again, and for leaving a review!

Good dash cam, great service

First off: Update your firmware! I was having a lot of issues with the unit crashing and losing connection to the rear cam. I talked to BlackBoxMyCar and they suggested the firmware and it fixed everything. It's working now with the hardwire kit and CPL filter.

Otherwise, I'm happy with the dashcam. Reason for 4 stars is because the location of the rear cam plug and included straight jack made it not possible to mount flush with the top of my windscreen.

Hi Spencer, thanks for sharing your thoughts. That's really good to know, and something we often stress to our customers who are having issues with their dash cam.

Works great!!

Easy to install. Works great!!

Hi Dawn, thanks for leaving a review!

Add-a-fuse

Work good, fuse in #1 position hard to install, tight fit. Had to open clip a bit with small slot driver. Cover will not fit back on fuse box in Toyota 86 gt. No real issue as box in upper foot well area. Thanks again for ALL your help.

Hi Bruce, thanks for leaving a review and for your feedback!

Good product along with excellent service

Made the install simple for my Thinkware Dash Cam and BlackVue Power Magic Ultra Battery Pack (B-124X) and it all works well! Thumbs up to BlackBoxMyCar.

Hi Michael, great to hear. Thanks for leaving a review!

Wifi range very week.

Overall the camera is great does exactly what I wanted. The biggest issue is the wifi range is very short less than 6ft.

Hi Eugene, thanks for sharing your feedback and for leaving a review.

BlackVue DR900X-2ch with Battery Pack B-124X

Customer Service was great, they answer most of all the questions I need.
Product is good, I think the video quality is good and another foot of cable for the battery power hardwire kit would be nice, I drive a 2019 Ram 1500 Limited and the only place to put the battery was under the driver side backseat and I had barely enough cable with no slack.
The mobile app is simple but it could use a little more details on some of the settings and if they could add bluetooth connection to review videos that would free up my WiFi connection from my mobile phone.

Hi Tony, thanks for sharing your feedback and for leaving a review.

Excellent service

My camera installation was done in June. Two months later, my rear camera got loose and could not record when driving. In late September, I approached Blackbox and they helped me fixed it. Their service is as excellent as the first time I inquired them in June. I am impressed with their professional service. Thank you.

Hi Ashley, thanks for leaving a review. We're so glad to hear that you had a positive experience at our installation centre. Thank you!

[$100 OFF] Thinkware U1000 4K UHD Dual-Channel Cloud Dash Cam

Hi there, thanks for leaving a review!

spliced wire for thinkware

This cable is perfect, worked great to connect my thinkware dash cam to my blackvue battery. make things a lot easier.

Hi Steven, thanks for sharing your thoughts and for leaving a review!

The plug- in portion of the add-a-fuse kit was too thick to fit in the fuse socket. Holding an existing fuse against the plug-in showed it was slightly thicker. I was able to shave down the thickness with a utility knife then it fit fine.

Thanks for leaving a review, Clem! Sorry to hear about the minor inconvenience, but glad to hear that you figured it out.

Totally worth it

I got my cameras, installed them and 3 days later caught the person who was keying my truck. The video quality was great and the camera setup was really easy.

Hi Fausto, thanks for leaving a review! Good thing you caught that person - we'd love to share the footage if you have it available. If you could share it with us at marketing[at]blackboxmycar.com, we'd really appreciate it :)

Great product and service.

Great Battery! Excellent service! Thank you BlackBoxMyCar.

Thanks for leaving a review, Michael!

Excellent

I’ve only had this for a few days, so far the image quality is great for both cameras. The app is also fairly easy to use

Thanks for leaving a review, Justin!

Feature packed uhd dashcam

This is my 4th thinkware dashcam from blackboxmycar and my second U1000. Reliable, quality built, and user friendly interface with thinkware's app. If you're looking for a top performing dash cam, I would recommend this one. Only thing I would like to see improved for future models would be its size. It' is the largest module in the Thinkware lineup and prefer the low profile look of my F800 pro.

Hi Michael, thanks for leaving a review! We hear you, and we'll be sure to let Thinkware know about your feedback. Thanks!

Great First Impression

I have not set it up yet, saving up enough money to buy the battery which is really expensive. But I did open the box to get a first impression and a feel of it. It looks amazing and well built, now I understand why it is rated the best on the market. I don’t want to set it up without the battery so I will be waiting for the battery to go on sale on Christmas or something. But really good first impression and will provide further details. 👌🏾

Hi Oluwatosin, thanks for leaving a review! Glad to see that you're liking the dash cam. Let us know when you're ready to purchase a battery - we're here to help!

Excellent customer service

Regarding my Essential BlackboxMyCar Install Package, when delivered, I found a used part and wrong size add a fuse. I was promised the correct low profile add a fuse to be sent when I received my battery, yet when I received it, it was not included in the order. When I called back I was offered a new part to be sent but declined since I went to the local auto parts store and picked it up. I requested a refund which was excepted so waiting for it. Grayson in customer service was very helpful so although there was some discrepancy with the order, I am very pleased with the assistance in installation and technical support I received. BlackBoxyCar still gets a thumbs up from me!

Hi Michael, sorry to hear that we sent the wrong one, but glad to hear that our team fixed it with ease. Thanks for shopping with us - come back anytime!