All Open Box items are new, but the original packaging may be damaged from shipping/delivery to our warehouse. Item may be shipped in BlackboxMyCar container. All sales are final.
Open Box Items
I used the Online Chat to check if the dash camera I am interested in would work with my new EV. That was on a Sunday and I got a response within 15min! Not only they responded to my query, but they helped me pick the right battery pack and wiring for my camera. And their shipping/delivery was fast as usual. Thanks BlackBoxMyCar!
I bought this dashcam on line from BBMC along with a Viofo 512gb SD card but I had planned to return the SD card anyways, so I called them as soon as I got the shipment. By the way, I payed for the Viofo SD card but I received a Samsung EVO Plus and I was told that should work with the dashcam. They claim easy returns but it is anything but easy and you have to pay for shipping it back. Since it was an online purchase, I was given a "special permission" via email (thank you for that) to drop it off at their store in Richmond which I did. My refund was not processed immediately at the store but I was told it will be done online. They dropped the ball on this too, and my refund was processed 10 days after I had dropped off the SD card at their store and that too after I called them to follow up.
On the plus side, the staff is great, polite and helpful. The car adapter was too tight and had to be giggled to make it work, so Luke replaced it for me and the dashcam works great so far. Ayra, Gian, Damon, and Michael are all great and very helpful as well. Thank you team.
My recent purchase of a dashboard camera from BlackboxMyCar was an absolute pleasure, primarily thanks to the fantastic service I received from Luke. From the moment I placed my order, Luke was attentive, understanding, and incredibly helpful.
I had a specific timeframe in mind due to some special circumstances, and Luke went above and beyond to make it happen. He prioritized my order, kept me updated every step of the way, and ensured the camera arrived well within the desired time frame. Even the initial estimates were surprisingly fast, but the actual delivery was even quicker, leaving me thrilled!
Luke's dedication to customer satisfaction was truly impressive. He listened carefully to my needs, actively sought solutions, and consistently communicated clearly and promptly. It felt like he genuinely cared about making my experience positive, which is rare these days.
With Luke leading the way, BlackboxMyCar has definitely earned a loyal customer in me. I wouldn't hesitate to recommend them to anyone looking for high-quality car accessories and exceptional service. They're a rare gem in the online retailer world!