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About BlackboxMyCar

About Us

As North America's #1 Largest Authorized Dash Cam Supplier, we are passionate about what we do. Every customer is important and unique - we know they always expect the very best from us. If we're not providing top quality products or the most in-depth information available, then we're not doing our job. It's BlackboxMyCar's utmost duty to ensure that our customers are making informed decisions, which not only include offering the guaranteed best prices, but also fantastic warranties and the highest tier of pre- and post-sale customer service.

Our customers mean the world to us. Thanks to your continued support, we have been featured on a number of prime time news channels, and we have been able to partner with Northbridge Insurance in Toronto to promote the use of dash cams in road safety (the very first dash cam/insurance partnership in North American history!) Your support has also extended our reach to the point that our client list includes the likes of the Canada Border Services Agency, the Royal Canadian Mounted Police, the Government of Canada and the Makita Corporation.

Thank you to all of our customers for helping us make the road a safer place, and we look forward to serving you for years to come.

Check out our 300+ 5-star reviews on Google, Facebook, Yelp and YOTPO. Follow us on Twitter, Instagram and YouTube for more up to date news and announcements!

Our History

In his sophomore year at the University of British Columbia, BlackboxMyCar founder Alex Jang had family members involved in a horrific car accident. As both parties in the incident denied responsibility for the collision, and with a lack of video evidence and witnesses, the case to prove his family’s innocence took over a year to settle. Alex realized that this long delay in reaching a resolution and the stress and money wasted could all have been eliminated with simple video evidence.

With that, Alex looked into dash cams and started BlackboxMyCar in 2012.

Our Mission

As North America’s dash cam pioneer, BlackboxMyCar is dedicated to providing products that offer protection for everybody on the road. We strive for excellence in everything we do, from serving our customers to training our employees. We aim to protect our community so that every driver can feel safe on the road, knowing that a silent witness is on board to provide video evidence.

Our primary goals are to also educate the public on what dash cams are, what they can offer and that they are readily available in the market. We are confident that our well trained staff will be capable of tackling any issues and accomplishing any goals that we set for ourselves.

Our Vision

We envision a future where every driver is protected from auto insurance fraud, careless driving and vehicle vandalism. We want video evidence to be something that makes drivers feel safer, knowing that a silent witness is always on board to offer the truth.

The entire team at BlackboxMyCar work hard every day to provide as much free information on dash cams as possible so that drivers are better educated on the importance and benefits that a dash cam can bring to everyone.

Business Excellence Awards 2019 - Young Entrepreneur of the Year

“I would like to thank the Richmond Chamber of Commerce for recognizing me with the 2019 Young Entrepreneur of the Year award. I am deeply honoured. This award would have never been possible without the dedication and support of my team at BlackboxMyCar who continue to pour their hearts and souls into their work every day. Our customers are the bedrock of our success, and they’re the ones who keep us going everyday. We would not be here today without them, so we would like to thank all of our customers for the invaluable advice and feedback that they have given us to help us grow over the last 7 years. On behalf of the team at BlackboxMyCar, thank you to the Richmond community.”

The Business Excellence Awards Gala hosted by the Richmond Chamber of Commerce took place on November 21, 2019 at River Rock Theatre.

Our boys clean up nice! Alex is here with Joseph, our Marketing Manager (middle) and Murphy, our Senior Sales Manager (right).

It was a sold-out event and it was our honour to have shared such a wonderful evening with the business community of Richmond.

Read more about the event here or head on over to our blog for our exclusive interview with Alex.

Our 360° Customer Happiness Guarantee

Warranty & Returns

Buy it & try it! If you're not happy with your dash cam, we can help.

Best Price Guarantee

Price match with us if you find a lower price online or in retail.

Fast, Easy Shipping

We ship across North America, in as little as 1-3 days.

In-House Experts

See our 300+ 5-star reviews on Google, Facebook, Yelp and YOTPO.

Media Exposure

As Featured In...

GlobalBC

"Thanks to dash cams, more and more motorists have silent witness to back them up if the crash is someone else's fault."

Jill Krop, Global TV

CBC News Network

"It gives you ammunition; it's like a silent witness."

Steve Kee, Insurance Bureau of Canada

Global News

Dash cams are proving their worth in Metro Vancouver. They help you keep watch 24/7.

Global News

Partners & Sponsors

Justice Institute of BC

BlackboxMyCar.com sponsored JIBC with dash cams as an educational tool to assist police officers and ambulance drivers with their vehicular training, creating a safer community in British Columbia.

Toyota & Scion

BlackboxMyCar.com sponsored the annual Scion City Hunt to capture exciting footage of the event as teams dashed around the city taking part in scavenge, search, trivia, and purchase challenges.

Korean Government

BlackboxMyCar was invited and sponsored by the Korea government to meet with major technology companies in Korea. Alex was able to visit 3 major cities and meet 13 different companies.

Northbridge Insurance

For the first time in North American insurance history, Northbridge Insurance Company in Toronto has partnered with BlackboxMyCar.com to promote the use of dash cams to ensure road safety.

Federated Insurance

BlackboxMyCar has entered into a partnership with Federated Insurance to promote dash cam use and road safety. Federated customers are also able to receive discounted prices on our dash cams.

RCMP

Alberta RCMP cruisers are equipped with dash cams from BlackboxMyCar to protect their officers and to provide irrefutable video evidence in the event of an accident and emergencies.

CBSA

The Canadian Border Service Agency (CBSA) uses our dash cams as a silent witness to keep Canada safe and secure, and as a second eye in screening all individuals entering the country.

Japanese Consulate

All Japanese Consulate vehicles are equipped with our dash cams to provide an extra level of safety and security, so that they can have video evidence at all times even when the vehicle is turned off.

Why Choose BlackboxMyCar?

How We Compare

BBMC Retailers Marketplaces

Product Experts

Have you ever felt stuck talking to big box retailers? We work directly with our manufacturers into selling dash cams across North America, so we know the products we sell from back to front. Contact us about your product need today.

In-House Warranty

At BlackboxMyCar, we do everything in-house. Other retailers will demand that you contact the manufacturers or distributors. When it comes to product warranty, we work with you directly.

100% Covered

You're 100% covered, and we'll cover the back & forth shipping if it arrives defective on arrival. Learn more about our Warranty, Returns & Exchange policy.

Advanced RMA

BlackboxMyCar understands that once you start using dash cams, you can't drive without one! This is why we introduced Advanced RMA where you pay a deposit, and we send out a new unit in advance so you can still use your current unit while waiting for the new one to arrive. Contact us about the service.

Live Chat Support

BlackboxMyCar has dash cam specialists working on the frontline everyday. Contact us about your product need today.

Installation Services

We are experts in installing dash cams in OEM vehicles from classic Corvettes to Lamborghinis. We are professionals with years of installation experience - you can't get our level of service elsewhere. Contact us about getting installation service today.

Price Guarantee

BlackboxMyCar will match any price. Online, retail, or anywhere else! Learn more about our Best Price Guarantee.

Easy Returns & Exchange

Our in-house specialists work hard to differentiate ourselves from the big box retailers! Rather than asking you to go to the manufacturers, we will ship to you directly so you don't have to wait. Learn more about our Warranty, Returns & Exchange policy.

About Us | BlackBoxMyCar the Dash Cam Experts

Based on 4379 reviews
85%
(3732)
11%
(471)
3%
(144)
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(21)
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(11)
Awesome 😎

The shipping was fairly Quick. The package was as expected.
I would STRONGLY recommended it to everyone, and especially if you bought a new car or fairly recent. You won’t be disappointed!!

Dash cam

You guys exchange my viofo129 4k for the thinkware u1000 and am happier the service perfect blackboxmycar to the world just give them a try you won't regret it there right on point a head of the game 💯💯💪💪

VIOFO A129 Pro Duo 4k

VIOFO A129 Pro Duo 4K cam was easy to install. It provides a clear front and back view.

So far looks GREAT

Have not connected the rear camera yet but the front camera shoots wonderful, clear video, even in the evening with low light. I like a lot of the features on this unit and for the price seems a great deal. I do wish there was an option to just record with no time limit for road trip videos, but it does it's job VERY well and I'm satisfied. Shipping was FAST and product arrived well packed.

2 Ch THINKWARE Q800 Pro Install

Booked online, seamless process. Install done within promised timeframe. Clean install, courteous and informative staff. Will be bringing in my other car for another camera install.

Viofo a119 v3

Was debating for a while on a dashcam and settled on a Viofo a119v3. This cam was within my budjet, and after reading reviews I decided on this one.
I also read great reviews about blackboxmy car customer service and purchased from them. The camera itself seems to have great options and video quality is bar none...….only had for a week but very satisfied...Thanks Black box!

Great for my needs; minor software friction

First let me say that BlackboxMyCar has been fantastic throughout the process of choosing and installing my dash cams. The people behind that chat bubble know what they’re talking about, something I don’t usually expect from first-tier customer support.

Second: Overall I’m very happy with the VIOFO A129 Pro Duo. Video quality is sharp and clear, and it was easy to set up. The front camera is slightly smaller than I’d pictured it, which is nice. I’ve only had it a few weeks, but so far it’s working perfectly. Reliably fires up and starts recording when I get in the car and goes into parking mode when the car is off.

This is my first-ever dash cam and routing the cable through the headliner, A-pillar, etc., was tedious but not particularly difficult. Wiring the cameras into the car’s fusebox was also relatively straightforward, but get the circuit tester if you don’t already have one. It makes identifying always-on vs. ignition-switched a snap.

My only complaints—and these are minor nits—are mostly software issues.

The hardwire kit cable has a cylindrical ferrite bead near the connector, which makes it impossible (in my case) to hide that part of the cable—the bead won’t fit in the seam where I would otherwise stuff it.

Connecting to the camera from the iOS app requires enabling WiFi on the dash cam each time, and stopping the current recording. I’d love to be able to launch the iOS app and have it connect to the camera without having to jump through these extra hoops.

The other oddity that I haven’t really tracked down yet is that recordings using the H.265 codec play fine on my phone, but won’t play correctly when transferred to a computer. On the computer various apps appear to be playing around 1fps (maybe just showing keyframes?). I have yet to find an app that will interpret these files correctly—Final Cut Pro, Premiere, Adobe Media Encoder, QuickTime player—apps that otherwise understand and support H.265. The only way I’ve found to get usable H.265 files from the phone to the computer is to import them into iMovie on the phone and re-export them. (All of this could probably be avoided by setting the camera to use H.264 instead.)

Again, these are minor nits and overall I’m happy with the VIOFO.

Satisfied customer

Good dashcam for the price. I am happy with my purchase! Customer support was good. They answered all my stupid questions.

Great cam kit, fast delivery

I had a great experience with BlackBoxMyCar and would happily order electronics from them again! I guess I'll briefly document my journey:
1. Trying to decide which cameras to get, I contacted a support person on the chat. He was very courteous and helpful and did not try to up-sell me.
2. Fast delivery, got everything in perfect condition, tested it out using the lighter power cables, yay!
3. [mostly unrelated to the seller] I decided I am not competent enough to do a good install, so I hired a professional. Post-installation everything works great and no wires are exposed. It is a spiffy setup!

Note: I am not using the cloud features at all.

Hi Snowslider, I'm so glad that our team was able to help you out with everything that you needed. Please don't hesitate to reach out at anytime if you have any further questions regarding your dash cam.
Good camera

I wish it had a button to capture incidents and commit them to a file

Peace of Mind

I wouldn't recommend spending a thousand bucks on a dual-channel dashcam, but I do recommend spending within your budget on a solid dashcam. That's what I did, with the Thinkware U1000. It is a phenomenal piece of equipment and the customer service I received from Johnathan/Katrina was great. The installation team managed to get the dashcam installed on my Kona in less than 2.5 hours! If you are unsure of what to get and where to get a dashcam, I would 100% recommend going to BlackboxMyCar! :)

Hi Kevin, thank you for shopping at BlackboxMyCar. We're so glad to hear that our team was able to help you out. We hope you love your Thinkware U1000 - don't hesitate to ask us if you need further help in the future :)
Escort Max 360C Radar Detector

Excellent customer service. Ordered and received
with no issues.

Thanks for leaving a review, J. O.!
Done Right!

I booked appointment online. Got a reminder a couple of days ahead of appointment. Quickly processed at appointment check in. Installation was completed in less time than I expected. Installation has a professional look and I would recommend this business due to the service I received.

Hi Doug, thanks for leaving a review! Glad to hear your installation was smooth for you. Please don't hesitate to reach out if you have any questions.
Doing the job

The first Dash cam I used had parking mode and although it had a setting to cut off automatically at 11.9 V after a time of about nine months it took it’s toll on my battery. This time around I’ve got a new dash cam also with parking mode but now I have the Cellink Neo battery in between my battery and dash cam and it’s working flawlessly I love the fact that my vehicles battery is not being taxed. Fully charged the Cellink Neo will last for 22 hours and that’s while running a 4K front camera and a 2k rear

Hi Edward, thank you for writing a detailed review for your Cellink NEO battery :) Glad to hear that it's working out well for you!
more then expected

After installation didn’t expect an explanation of the camera function. Made it easy to understand the features.

Hi Robert, glad to hear that the features were easy enough to understand. If you have any questions, please don't hesitate to reach out to us.
Works good

Works good

Thanks for leaving a review, Donald!
Great dash cash well worth the investment!

Have you ever been wrongly cited in an auto accident because of the lack of witnesses or the other party says you were at fault? I purchased The VIOFO A129 Pro 4K dash w/ GPS for both of my vehicles. Now when I'm driving, I feel a sense of comfort and security knowing if something happens I have footage. I highly recommend this product. The company is great and there customer service is excellent! Don't wait until it's too late...

Awesome!

Awesome , super friendly and helpful staff. Will go there for all my dashcam needs.

Hi Steven, thanks for shopping at BlackboxMyCar!
Cheap. Super fast shipping. Real stuff

Real blackvue quality stuff. Shipping from Vancouver to Quebec city within one day
Thanks

Hi Martin, thank you for shopping with us. Glad to hear that your package got to you so quickly!
GREAT

WORKS GREAT

Thanks for leaving a review, Jeffrey!
convenient

I would come back and buy from blackboxmycar

Thanks Michael :) Your words made us blush. Come back anytime!
Quality help

No matter when I’ve had a problem they’ve always been there for me - i would never go anywhere else

Hi Wayne, thanks for leaving a review! Come back anytime :)
Over 30 hours of battery power for my devices!

I purchased a B-124E to add to my Blackvue and B-124X setup. I needed this additional battery power because I’m also running a Nighthawk M1 hotspot that is powered by the 5V/2.0A usb-A output of the B-124X. Works flawlessly. My camera is always connected to Blackvue Cloud and I am always notified of motion and/or impacts.
Amazing combo.

Hi Lauren, awesome review - thanks for leaving one! Your setup sounds great. Don't hesitate to contact us at anytime if you need help.
Every car should have one!

So far I have capture 2 near miss accidents, several on road incidents and a hit and run on my vehicle. It captured the vehicle license plate and my car is being repaired on their dime.
I’m the DR900S-2CH combined with the B-124X is a killer combination. Enough battery power to keep your camera powered - even though your vehicle is off.
I purchased the hardwire kit and did a custom install directly with the fuse box for a cleaner install and faster charging rate.

Hi Lauren, love the combination and the joy you're getting out of your BlackVue dash cam. We absolutely love hearing from customers like you who have had such great success with a dash cam. Please don't hesitate to reach out if you need anything else in the future!
Great cam for a great price

I bought the A129 Pro Duo 4K after watching numerous videos especially those from Black Box My Car. For me, it was a great way to get 4k quality on a budget without necessarily needing all the features of the U1000.

I still have to set up the wiring harness to my 2016 Jetta, but so far just powering it on the cigarette lighter has offered me a great piece of mind while driving.

The VIOFO app works decent, and you can wirelessly download or watch clips from the camera to your iPhone by connecting via WiFi to the cam while sitting in the car.

If you want 4K quality to protect yourself and your car in the case of an accident, I would definitely recommend this cam.