As North America’s #1 Largest Authorized Dash Cam Supplier, we are passionate about what we do. Every customer is important and unique and we know they always expect the best from us - and that's how we like it. If we're not providing the most optimal products or the most in-depth information available, then we're not doing our jobs. It's BlackboxMyCar's utmost duty to ensure that our customers are making informed decisions, which not only include the best prices, guaranteed, but the most extensve pre- and post-sale customer services and warranty as well.
We are very grateful towards our customers. Without your continued support, we wouldn't have been featured on various media channels, such as Global BC, CBC News, The Province, as the most trusted source for information on road safety and dash cams. Not only that, we wouldn't have been able to partner with Northbridge Insurance in Toronto to promote the use of dash cams in road safety (the very first dash cam/insurance partnership in North American history!) Some of our other customers include Canada Border Services Agency, Royal Canadian Mounted Police, Government of Canada and Makita Corporation. With over 7,600+ fans on Facebook and 7,300+ subscribers on YouTube, your loyalty and support are what keep us motivated.
How Our Services Compare Against Major Retailers
Here are some hard facts on why you should choose BlackboxMyCar over our competitors! We have your back, and if you have any questions, suggestions or comments, please don't hesitate to contact us.
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Knowledgeable Staff From Sales to SupportHave you ever felt stuck talking to big box retailers? We exclusively sell dash cams, and we know the products we sell from back to front. Live Chat Available Mon-Fri: 10am to 6pm PST | Sat: 10am to 4pm PST.
In-House Warranty ServiceAt BlackboxMyCar, we do everything in-house. Other retailers will ask you right away to contact manufacturers or distributors.
Defective on ArrivalYou're 100% covered, and and we'll cover the back & forth shipping if it arrives defective on arrival.
Advanced RMA OptionBlackboxMyCar understands that once you start using dash cams, you can't drive without one! This is why we introduced ARMA where when you pay a deposit, we'll send out a unit in advance so you can still use your unit in the meantime.
Live Chat Support & Sales SpecialistsBlackboxMyCar have dash cam specialists on the line. You can reach us at 1 (888) 978 6560.
Installation ServicesWe are experts in installing dash cams in OEM vehicles from classic Corvettes, to Lamborghinis. We are professionals with years of installation experiences - you can't get our level of service elsewhere.
Price MatchBlackboxMyCar will match any price. Online, retail, or anywhere else! Just reach out to us at 1 (888) 978 6560.
Easy ReturnOur in-house specialists work hard to differentiate ourselves from the big box retailers! Rather than asking you to go to the manufacturers, we will ship to you directly so you don't have to wait.
We Live & Breathe Dash Cams
Unlike any of the big box stores out there that specialize in selling all sorts of electronics, our focus is strictly on dash cams. This means that our customer support are strictly dash cam experts, and we will respond much faster than any big box electronics store in the market.
Check out what some of the emails we have received in the past from customers who bought their dash cams from other retailers:
"I bought my BlackVue dash cam from Amazon and I have a few questions. My seller is ignoring my email and I have nowhere to ask. Can you please help me?"
"Yeah, I saw that link after I had emailed and realized how boned I was. Sorry to waste your time but appreciate the fast response! I will probably be buying my replacement directly from you so YAY on winning business!"
"Hi Alex, I bought it through Amazon and the SD card through some warehouse. I regret not getting everything through you."
"Hi Alex, I should have bought my dash cam from you, but I got it from Ebay. I didn't know my Ebay seller is based from Korea and now I have to send my defective unit to Korea which will cost me about $60. Is there any way I can get my unit replace from your firm?"
"Alex, I don't have an order number with you. I discovered your website through your YouTube tutorials. In retrospect I wish I had ordered from a source that could answer questions. No one yet seems to be able to offer support. BlackVue does not offer a troubleshooting service or at least they do not respond to inquiries."
"I recently purchased a BlackSys CH100b and I couldn't be more pleased with it. But what made my purchase exemplary was the service provided by Justin and James when I called with questions about the camera and installation. They immediately had the information I needed to assist me. I will be directing all of my friends and associates to BlackBoxMyCar.com"
Hassle-Free Warranty & Exchange Policy
Our warranty policy is designed to ensure that you are always happy with your dash cam. We offer a 1-year limited warranty for every dash cam purchase, as well as a 30-day money back guarantee as well!
Unlike the dash cam dealers in US / Canada, we deal directly with the manufacturers and factories - which mean we can service and repair your unit that is out of warranty or purchased from our competitors as well.
For more details, see here: Refund, Warranty & Shipping Policy
100% Free YouTube Installation Guides & Reviews
At BlackboxMyCar, your customer experience starts as soon as you land on our site. We are experts behind every product we sell, because you making the right informed purchasing decision is very important for us. We consistently release 100% Free YouTube video content, as well as online tutorials, articles and reviews to ensure that you have all the resources you need.
Find What You're Looking For
Fast, Professional Response in Under 24 Hours
Can't find what you're looking for through our YouTube videos? Not to worry, we also have a team of professional dash cam experts on hand to answer all your questions. Even our competitors' customers end up coming to us because of our rock solid reputation for being the most helpful company in the market. Don't believe us? Check out some of our reviews to see what our customers think of us.
We are always available for a chat - drop us an email anytime and we will get back to you within 24 hours.
Monthly Offers, Contests, Giveaways & More!
We make sure your every dollar goes farther at BlackboxMyCar than our competitors. We love rewarding our loyal customers - that's why every month we put out newsletters, special discount codes and sales, dash cam & product giveaways, product reviews and blogs, and more! Having built deep relationships with our distributors, we have the power to offer much more than our closest competitors.
How can you learn more about this, you ask? You can be the first to get our latest and greatest deals by signing up for our mailing list today.
But wait... there's more!
Did you know that we give free installation kit with the purchase of any dash cam? Well, we do! Not only will they help you easily install your dash cam, the tool will help you conveniently and safely hide your wires to prevent external damage.