Overall the camera functions as expected, the original file (once downloaded which takes far too long) is very crisp and functions well in daylight. Night performance is ok, but not amazing. Form factor is pretty good, it's a pretty large device, not bad in a truck, but I suspect it looks huge in a smaller car. Compared to its previous versions the original video (downloaded video) is great, but the downside for this model is the preview video quality. It seems to be lower quality than then 1080p camera for sure. In fact the rear camera preview quality is better than the 4k front. That's disappointing. I'm using AT&T prepaid annual card in the US and it works very well. Buying guide, get the 512 storage card, a 30 second 4k clip is almost 500mb (after a lengthy download). I do like this form factor and the app is relatively stable. Still my first choice, but wish they would improve the preview video quality and the download speed, even when connect to wifi it can be quite slow.

Overall the dashcam is a great setup. The app is easy to use. Sometimes doesn't connect to the cloud but just give it time. I subtracted one star because you can only use T-Mobile SIM cards. I had a Mint Mobile card that I wanted to use and come to find out it's not supported. The quality is good and I like the parking mode, as I've hardwired mine. I ended up adding Blackvue's accessory battery as well. Originally, I was using the car's battery and letting the Blackvue low voltage setting shut it off. But I didn't want to strain the battery in the long term so I added Blackvue's battery, which can be monitored in the app as well. I'd suggest getting the battery as it simplifies hardwire install. Just need to tap into an ACC fuse and ground wire. Compared to installing without the battery, where you need to tap a constant on/battery fuse, an ACC fuse, and ground.

Bought a DR970X for my wife's car quite an improvement over my DR650GW with pairing and viewing videos directly from the camera. It seems to work well with the Blackvue mobile app compared to the DR650. I bought both from Blackbox and it was a seamless process. I would not buy from any other retailer, they know their products and it shows with them being in business for so long. As for Blackvue, solid product I have had my DR650 for at least 8 years in two different cars and it still works well.

I purchased the DR970X Plus when my old BlackVue stopped working. This was an easy upgrade as the power cable, rear camera cable, and rear camera were all the same. I’ve chosen to stick with BlackVue because of their cloud integration, and I’m activating LTE in my dash cam for the first time to be able to get alerts wherever I am. I had a bit of concern once my dash cam was installed due to the GPS not working. Luke and Michael at BlackBoxMyCar walked me through various troubleshooting steps, and ultimately BlackVue updated their firmware that solved the issue. My next step is to purchase a BlackVue B-130X battery in the coming days so I can complete the package.

My new 970x Plus 2 Channel was never able to get a GPS signal since day one. The first interaction was pretty good, gave suggestions on what to try: flash firmware on PC, and outside of the car under clear sky to make sure it gets the best chance. And told me to report back if it didn't work, so I can get a replacement unit.

The second support agent (Luke) was a whole different story. He just kept telling me that I need to try cloud connections to get the GPS working, even though I mentioned that GPS isn't related to the cloud features. But I went with it just to get things moving. So I registered a free trial, connected the dashcam to the cloud, and of course it didn't fix the GPS issue. Then he started telling me that I need to use the SD card that came with the dashcam, because a third-party SD card can cause the GPS to not function.

I'm appalled by the lack of knowledge of this support agent. Sadly, since there is no review for the support agent included on the website, I have to leave the review here for the product.