ARMA Deposit Fee
Support for your case
Help with your support case
Contact our team about your return or replacement.
Help with your support case
Contact our team about your return or replacement.
An approved Advanced RMA lets us arrange a replacement before receiving the unit you are returning. This listing handles the deposit for that support case. Contact our team to confirm the deposit, service fee and return instructions before ordering.
| Purpose | Deposit for an approved advance replacement |
|---|---|
| Eligibility | Confirmed by our team for the warranty case |
| Deposit return | After we receive the unit being replaced, under the Advanced RMA terms |
| Service fee | Separate non-refundable service fee applies; review the confirmed quote |
It is an advance-replacement arrangement for an approved warranty case. You pay a deposit so we can send the replacement before receiving the unit being replaced.
Contact us first. Our team needs to confirm the case and provide the correct deposit and return instructions.
Our policy provides for the deposit to be returned after we receive the unit being replaced. Follow your case instructions and keep the return shipment details.
No. The published Advanced RMA policy lists a $10 non-refundable service fee. Review the amount confirmed for your case so you can distinguish it from the deposit.
Use the instructions supplied for your approved case. They identify the unit and any accessories that need to come back; this fee listing does not replace those instructions.
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