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IROAD X9 App Guide

Connect your phone, adjust the camera and save a useful recording

Start with the X9-compatible app

Your IROAD X9 uses a phone connection to review video and adjust settings without a built-in screen. We recommend setting it up while parked, then checking a saved clip before you need one after an incident.

Choose IROAD by IROAD MOBILITY, described in the app listings as IROAD Smart Manager. IROAD places the X9 in the Smart Viewer group on its model download page. Use the IROAD listing for iPhone and iPad or the IROAD listing for Android. The similarly named IROAD DASH CAM and X View apps serve different model groups.

Apple currently lists iOS 13.0 or later and iPadOS 13.0 or later for this app. Check the store listing for your device before installing. The screenshots below show the guide’s earlier landscape interface; current app and firmware versions can arrange these controls differently.

Connect while the vehicle is parked

Keep the X9 powered and check that its compatible USB Wi-Fi dongle is fitted. Sit near the camera and find the Wi-Fi registration button beside the power button. The connection is local: a phone warning that the camera network has no internet does not by itself mean pairing failed.

iPhone or iPad

  1. Open Wi-Fi settings and select your camera’s IROAD network. The name includes device characters, so it may be longer than IROAD_X9.
  2. Enter qwertyuiop if the camera still uses the default password in the X9 manual.
  3. Press the camera’s Wi-Fi registration button to activate registration standby, then open IROAD and select the X9.
  4. Allow Local Network access when requested. The app needs that permission to discover and connect to the camera. Allow Photos access when you want to save footage to your photo library.

Android

  1. Open IROAD and choose Add Device for a first registration.
  2. Press the camera’s Wi-Fi registration button and listen for the registration-standby announcement.
  3. Select the nearby X9 shown by the app and follow the Wi-Fi prompts. Confirm the device name before opening Live View.
  4. Allow the Location and Nearby Devices permissions requested for discovery and connection. Storage access is used when saving videos or screenshots.

If another person is using the camera app, have them disconnect before you connect your phone. Register your own phone through the steps above rather than assuming the previous user’s connection carries over.

If the phone switches back to home Wi-Fi or mobile data, keep it on the camera network during setup. IROAD recommends trying with mobile data off when an iPhone will not connect. Restore your normal phone connection when you finish.

Find your way around the app

Check Live View

Open Live View and switch between the front and rear cameras. Use the guide-line control, where available, to help frame the view. Check the horizon and anything blocking either lens while the vehicle stays parked.

The app’s live stream is limited to 15 FPS. Judge an important detail from a downloaded recording or the compatible computer viewer rather than from a choppy live preview.

The main menu provides Live View, Recording List, Settings, Firmware Update and Help. Playback and settings also have shortcuts on the camera screen.

Landscape IROAD app on a Samsung phone showing a motorway view and Fav, Home, Capture, Search and Rear Cam controls
Use the camera-switch control to check both views before finishing setup.

Make deliberate settings changes

Start with the date, time zone and audio preference, then review camera brightness and event sensitivity. Note the original values before making a change. The X9 manual also covers parking controls, battery protection and a parking timer.

ADAS configuration changes require a GPS connection to apply. Treat the warnings as assistance while you remain responsible for driving.

Back up footage before changing normal/event storage allocation. That adjustment formats the card and restarts the camera. Other settings changes can also trigger a restart; wait for recording to resume before leaving.

Landscape IROAD settings screen on a Samsung phone with Camera, Time, System, ADAS, Event and Info tiles
The settings groups separate camera, time, system and event adjustments.

The X9 manual says recording frame behavior can change while Wi-Fi is connected and return to normal after disconnection. Finish app work, disconnect and check a fresh recording. Avoid leaving the camera connected to the app for a journey.

Save the recording you need

  1. Open Recording List or the playback shortcut. Look around the incident time in both Normal and Event recordings. Normal covers driving footage; Event identifies recordings triggered by events such as an impact.
  2. Open the clip and check the front and rear channels. The X9 manual shows recent files first and a More control for older recordings.
  3. Use the backup or download control. Choose a video for the sequence of events, or a still image when that is all you need. Choose the audio option when the export screen offers it.
  4. Open the saved copy and check its time span, camera channel and sound before sharing it. Keep the original recording as well.

A file stored inside the app is not necessarily a video that another person can open. Complete the save or export to your phone’s photo library, then test that copy. If you have a .JDR file, use the compatible IROAD viewer; changing its filename does not convert it.

For a computer export, the X9 Windows-viewer manual describes Backup, then AVI, followed by the recording, camera channel, audio choice and destination folder. It distinguishes this from JDR backup, which needs the dedicated viewer. Get the software from the X9 section of IROAD’s download centre and check the package’s operating-system requirements.

Use the right update for the camera

Update the phone app through its App Store or Google Play listing. Camera firmware is a separate update: IROAD says the app prompts when a new firmware version is available. Keep the camera powered and the connection stable while it completes, and wait for the "Start recording" announcement before pressing camera buttons or switching off power.

Use the exact IROAD X9 manual for the camera’s controls and the X9 model section for compatible software. A firmware file for another IROAD model is not a substitute. Save important recordings before formatting the card or changing storage allocation.

When the phone will not stay connected

The app cannot find my X9. Where should I start?

Confirm the X9 has power and its Wi-Fi dongle is connected. Enter registration standby and check your phone’s discovery permissions. On iPhone or iPad, check Local Network access. On Android, review the Location and Nearby Devices permissions. Use the IROAD app linked above for this X9.

Why does the phone leave the camera’s Wi-Fi?

The camera network does not provide internet. IROAD notes that phones can prioritise home or office Wi-Fi instead. Move away from a competing network and reconnect to the camera. On an iPhone that still will not connect, try IROAD’s mobile-data-off troubleshooting step.

Why did the connection disappear after I changed settings?

The X9 can restart to apply changes. Wait for it to resume, then select its Wi-Fi again if your phone has joined a different network. Check a fresh recording after you finish. Formatting is not an initial remedy for a Wi-Fi pairing problem.

Get help with your X9 or a replacement

We can help you separate a phone connection problem from a camera or recording problem. Send us your phone model, operating-system version, app name and version, and the X9 firmware version, along with the step where it fails. Keep any important footage backed up.

If you are choosing a replacement for an IROAD X9, tell us whether you need easier phone access, front-and-rear coverage or parking recording. We will help you choose a current setup that suits your vehicle and the way you use it.

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