Are both cameras 4K?
No. The front camera records 4K UHD at 30FPS with Sony STARVIS 2. The rear records Full HD 1080p at 30FPS with Sony STARVIS.
Do I need an external LTE module?
No. This model has a built-in LTE modem and nano-SIM slot. You still need a compatible activated SIM and mobile data plan for cellular access.
Which carriers does the North American version support?
BlackVue lists T-Mobile in the United States and Rogers or Telus in Canada, using LTE bands B2, B4 and B12. AT&T and Verizon are not supported, and Bell is not on the manufacturer’s list. Confirm device activation, coverage and the plan with your carrier.
Is the SIM card or data plan included?
No. The camera hardware is included; the nano-SIM and mobile data service are separate. BlackVue Cloud subscriptions and mobile-data plans are also separate services.
Can it record without cellular service?
Yes. It records to the microSD card and supports nearby app access over Wi-Fi without a mobile data plan. A compatible Wi-Fi hotspot can provide internet for Cloud features if you are not using LTE.
What is required to view my parked vehicle remotely?
The camera needs ongoing power, a working internet connection, a BlackVue account and the correct Cloud settings. Features and limits depend on the Cloud plan. Remote access is unavailable while the camera is off or offline.
Does it include the hardwiring cable?
Yes. The kit includes a hardwiring power cable, USB-C power cable and vehicle adapter. The installation guide specifies hardwiring or a compatible battery pack for parking recording with the engine off.
Does parking mode save footage before an impact?
BlackVue specifies a ten-second pre-event buffer for detected impacts. That buffer requires the camera to be powered and recording; it cannot recover footage from a period when the camera was off.
How long does parking recording last?
There is no fixed duration. Available power, battery condition, temperature, connected accessories, recording mode and cutoff settings affect runtime. Configure voltage protection and the parking timer, or use a compatible separate battery pack.
What changed with Series II?
BlackVue’s Series II firmware updates added HDR, 1TB card support and faster startup. The earlier DR970X LTE Plus already used a Sony STARVIS 2 front sensor, and the original Plus and Series II models share that firmware line.
Does this model support HDR?
Yes, through the Series II firmware line. Keep the firmware, app and viewer current and check the HDR settings. Do not confuse the rear Full HD STARVIS camera with a second STARVIS 2 camera.
What size memory card comes with it?
A 64GB microSD card is included in this package. Current Series II firmware supports BlackVue cards up to 1TB. Follow the manufacturer’s card and formatting instructions when upgrading.
Why choose H.265 instead of H.264?
H.265 is an efficient compression option and enables the front camera’s maximum 60Mbps setting. H.264 offers another playback-compatibility option. Your chosen quality and card capacity determine how much footage fits.
Can protected event files still be lost?
Yes. Protection limits normal overwrite according to the selected settings, but formatting deletes all recordings, including protected events. Export important files to a separate device.
Will the camera keep running in extreme heat?
It can shut down. BlackVue specifies an operating range ending at 70°C and an approximate 70°C thermal cutoff. The camera’s supercapacitor supports shutdown, not long-term parking power.
What warranty is included?
This new BlackVue dash cam includes a two-year warranty. Refurbished dash cams have the separate 12-month warranty policy.