How to Connect to the VIOFO Mobile App

First thing to do is to make sure you have the app on your phone. The VIOFO dash cam smartphone app is available on the Google Play and iOS App Stores.

Once you have downloaded the app, make sure to keep it up to date (we recommend enabling automatic updates) so you can be the first to enjoy new additions and improvements as soon as they’re released.

The next step is to enable Wi-Fi connectivity.

This step may vary depending on the VIOFO model you’re using. On the majority of VIOFO’s Wi-Fi-equipped models, you can press or hold the Wi-Fi button on the face of your device directly (the specific interaction will vary depending on your specific model).

For VIOFO A129 models, the Wi-Fi button is two interlocking squares in the same spot on the camera instead. With these, you must hold that button to turn on the Wi-Fi.

Once your device's Wi-Fi is turned on, the dash cam screen should display a Wi-Fi symbol, indicating that you did everything correctly. The Wi-Fi LED should also light up, and the network name and password should appear on the screen.

Next, launch the VIOFO app on your smartphone and allow all permissions it requests. Denying any permissions could prevent the app from functioning as intended.

To connect, tap “Connect New Device”. Select your dash cam model, then follow the on-screen prompts to go to the Wi-Fi settings on your device, look for the Wi-Fi name “VIOFO_model name_XXXX” or “5G_VIOFO_model name_XXXX”, and enter the password. The default password for all VIOFO models is “12345678”.

Make sure that your device properly connects to the dash cam. If you’re using wireless Android Auto or CarPlay, always ensure it is disabled first so the dash cam can connect to other Wi-Fi devices or networks, such as the dash cam. Additionally, many Android devices may display a pop-up, asking you to confirm the Wi-Fi connection as it does not provide internet, so ensure this is also done.

Once you’ve verified that your device is connected to the dash cam’s Wi-Fi, return to the app. You’ll know that the connection is successful if the dash cam appears in the app and is showing as “Connected”. If you would like to connect to a different dash cam, simply tap “Connect Other Devices” and repeat the process.

If you tap “Enter Dashcam”, you will get real-time access to what your VIOFO dash cam is currently seeing. This is particularly useful during installation, particularly if you’re installing a rear camera or a screenless model like the VS1, as you can use it to achieve the perfect position and angle. Even if your front camera has a built-in screen, this will still provide you with a higher-quality image on a much larger display.

During live view, you can use the on-screen controls to enable split-screen view, switch between camera angles, toggle the microphone, enter settings, rotate to landscape mode, open the gallery, start/stop recording, or take photos.

While in the live view interface, tapping the File Management button to the left of the start/stop recording button will open the gallery. By default, this will show files currently stored on the dash cam’s memory card or solid-state drive, depending on what it’s recording to. You can access other storage locations by tapping on the header at the top of the screen.

In any given storage location, you’ll always be able to access all files, locked files only, parking files only, or photos only to quickly locate the footage you need. Additionally, each individual file will always be sorted by date and time. You can either view files from all directions at once or specific directions only, and you can tap the calendar icon in the bottom right to view recordings from specific dates only.

In the live view interface, you can also manage your dash cam’s settings by tapping the gear icon in the top right corner. Here, you can adjust settings like resolution, WDR/HDR, parking mode, loop recording time, G-sensor sensitivity, and more directly from your smartphone.

Settings may vary depending on your specific VIOFO model, so we recommend referring to your dash cam’s owner’s manual for a more detailed explanation of each setting.

Once your dash cam is connected and your device is online via cellular data, a pop-up may appear if a firmware update is available: "New firmware detected. Would you like to download and update?" It will show details about the update, such as the version number, file size, and what it changes or fixes.

To start the update, simply tap “OK”. The update will be transferred to the dash cam over Wi-Fi and installed automatically. The dash cam will then restart to complete the process.

If this is the case, the app’s permissions may not have fully been enabled. To fix this, simply access the settings for the VIOFO app on your smartphone and make sure the required permissions are enabled.

On iOS, these are Location, Photos, Bluetooth, Local Network, and Wireless Data; labelling may vary on Android depending on your device’s manufacturer. You may also uninstall and reinstall the app, ensuring you enable all permissions when setting it up for a second time.