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Your Ultimate Guide to Thinkware Connected: Never Wonder What Happened to Your Car Again

You've walked back to your car in a parking lot and found a fresh scratch. No note. No witnesses. Just the sick feeling of wondering what happened while you were gone.

Or maybe you're a parent handing the keys to your teenager for the first time, anxiety rising every time they're late coming home. Perhaps you manage a fleet of vehicles and spend hours tracking down drivers, checking dash cam footage, and piecing together incidents after the fact.

These moments of uncertainty—the "what ifs" and "what happened"—are exactly why Thinkware developed their Connected service. It transforms your dash cam from a passive recording device into an active vehicle monitoring system that keeps you informed in real-time, whether you're on the road or miles away from your car.

What Is Thinkware Connected?

Thinkware Connected is a cloud-based service that creates a direct line of communication between your dash cam and your smartphone. Think of it as turning your vehicle into a smart device—one that can alert you to impacts, show you live video, track your driving history, and even send emergency messages to your loved ones if something serious happens.

Unlike traditional dash cams that only record and store footage locally on a memory card (meaning you have to physically check the camera to see what happened), Thinkware Connected gives you instant access to what's happening around your vehicle from anywhere. Your car was hit in a parking lot? You'll know within seconds. Someone's leaning against your car suspiciously? Check it in real-time from your phone.

Compatible Models:

  • Thinkware U3000 PRO (requires LTE Module)
  • Thinkware U3000
  • Thinkware U1000 Plus
  • Thinkware Q1000
  • Thinkware Q850

The Peace of Mind You've Been Missing

The Parking Lot Problem

Every day, thousands of parking lot incidents go unnoticed until it's too late. By the time you discover the damage, the footage may have been overwritten, or you're left scrolling through hours of recordings trying to find the moment of impact.

With Thinkware Connected, that anxiety disappears. The moment your parked car detects an impact—even a minor one—you receive an instant notification on your phone. Not just an alert, but a 20-second video clip showing exactly what happened (10 seconds before and 10 seconds after the incident). The video is automatically saved to Thinkware's cloud server, so you don't have to worry about it being overwritten.

The Fleet Manager's Solution

Managing multiple vehicles means constant questions: Where is this driver? Did they make the delivery? Why did this dash cam flag an event? Thinkware Connected puts all that information at your fingertips through a desktop dashboard. Monitor vehicle status, review driving behavior, check routes, and receive impact notifications—all without making a single phone call or pulling memory cards.

The Parent's Reassurance

Handing car keys to a new driver is terrifying. Thinkware Connected doesn't turn you into Big Brother, but it does provide reasonable oversight. Set up geo-fencing to receive notifications when your teen arrives at school or leaves a designated area. Check vehicle status remotely. And most importantly, if a serious accident occurs, you'll be notified immediately with the exact location and video evidence—potentially saving precious minutes in an emergency.

How Thinkware Connected Works: Two Paths, Same Power

Thinkware offers two different approaches to Connected service, depending on which dash cam you have. With the launch of the Thinkware LTE Module, Thinkware has introduced a new two-tier payment structureBasic and Premium plans—giving users more control over which features they need and what they're willing to pay for after the generous free trial periods end. This tiered approach is a first for Thinkware Connected and represents a more flexible way to match service levels to your actual usage.

Option 1: Built-in LTE (U3000 PRO Only)

The U3000 PRO takes a different approach—it requires the Thinkware LTE Module to access any Connected features. This isn't optional; without the LTE Module, Connected features simply won't work on this model. Wi-Fi hotspots and tethered connections are not supported.

Why the requirement? The U3000 PRO is designed for serious users who want reliable, always-on connectivity without depending on smartphone hotspots or remembering to connect to Wi-Fi networks. The LTE Module provides a dedicated connection that works automatically whenever your vehicle is on.

While you must purchase the LTE Module, you get 3 years of completely free service included:

  • Month 1: Premium Plan trial (full features so you can test everything)
  • Months 2-36: Automatic switch to Basic Plan (still completely free)
  • After 3 Years: Service ends; optional paid plans available starting at $3.49/month for Basic or $8.90/month for Premium

The LTE Module includes a built-in SIM card that works in 26 countries, including the US, Canada, the UK, Australia, Singapore, and the UAE. It is ideal for travelers or international fleet operations.

Shop the LTE Module

While you must purchase the LTE Module, you get 3 years of completely free service included:

  • Month 1: Premium Plan trial (full features so you can test everything)
  • Months 2-36: Automatic switch to Basic Plan (still completely free)
  • After 3 Years: Service ends; optional paid plans available starting at $3.49/month for Basic or $8.90/month for Premium

The LTE Module includes a built-in SIM card that works in 26 countries, including the US, Canada, the UK, Australia, Singapore, and the UAE. It is ideal for travelers or international fleet operations.

Sold out

Option 2: Wi-Fi Connection (U3000 / U1000 Plus / Q1000 / Q850)

If you have one of these models, Thinkware Connected works through Wi-Fi connectivity—either a mobile hotspot device or your home/office Wi-Fi network. You'll need the Thinkware Dash Cam Link app to establish the internet connection, then the Thinkware Connected app to access all the smart features.

Important: The smartphone you use to set up the connection cannot also serve as the hotspot. You'll need a separate hotspot device or smartphone to provide internet connectivity while you're away from home.

The Benefit: You get 5 years of completely free service—two years longer than the U3000 PRO. After the 5-year period, service continues for $6.90/month or $69/year if you choose to maintain it.

This approach offers flexibility: connect to your home Wi-Fi when parked in your garage, add your office Wi-Fi for when you're at work, and use a dedicated hotspot device when you're out and about. The dash cam will automatically connect to any saved network when in range.

The Features That Change Everything

Instant Impact Notifications

While Parked: Your car is hit in a parking lot. Within seconds, your phone buzzes with a notification. Tap it to see a 20-second video clip automatically saved to the cloud. No need to run to your car, pull the memory card, or scroll through footage. You have the evidence immediately—complete with the exact time and location.

The parking mode impact notification includes:

  • Thumbnail preview
  • Exact time of incident
  • GPS location
  • Full video clip (10 seconds before and after impact)
  • Automatic cloud backup

While Driving: A serious impact (over 3G) while you're driving triggers something even more critical: an automatic emergency message sent to your registered contacts. They receive:

  • Exact accident location
  • Link to a 20-second video clip
  • Immediate notification that something happened

This feature could be lifesaving in serious accidents where you're unable to reach your phone.

Remote Live View

Ever walk out to a parking garage and momentarily forget where you parked? Or wonder if someone is lingering around your vehicle?

Remote Live View lets you see what your dash cam sees in real-time—both front and rear cameras—from anywhere. Check on your car during a lunch break. Monitor your vehicle while it's in the shop. Verify that everything looks normal before you walk to your car late at night.

Usage limits vary by plan:

  • U3000 PRO Basic: 10 minutes per month
  • U3000 PRO Premium: Unlimited
  • Other models (Wi-Fi): 300 minutes per month

The Power Setup Makes Sense

You'll never wander aimlessly through a crowded parking lot again. Thinkware Connected captures images from your front and rear cameras when you park, along with the exact GPS location. Open the app, and you'll see where you parked plus what your car is facing—helping you navigate back even in massive lots or unfamiliar areas.

Emergency SOS Button

In an emergency where you can't reach your phone, press and hold the REC button on your dash cam for 3 seconds. This sends an immediate emergency message to your registered contacts with your location and a 10-second video clip. It's a panic button that could make all the difference in a crisis.

Vehicle Status & Driving History

Check your vehicle status any time:

  • Is it parked or driving?
  • Current battery voltage
  • Exact GPS location
  • Connection status

Review the complete driving history:

  • Routes taken (stored for 30-90 days depending on plan)
  • Distance traveled
  • Driving behavior analysis
  • Date and time logs

For fleet managers, this means comprehensive oversight without micromanagement. For parents, it's transparency without invasion of privacy.

Geo-Fencing

Set up virtual boundaries anywhere from 100 meters to 600 kilometers. Receive automatic notifications when your vehicle enters or exits these zones. Perfect for:

  • Confirming your teen made it to school
  • Knowing when deliveries are completed
  • Monitoring unauthorized vehicle use
  • Fleet zone management

Geo-fence limits:

  • U3000 PRO Basic: 2 zones
  • U3000 PRO Premium: 5 zones
  • Other models (Wi-Fi): 5 zones

Remote Firmware Updates

 

Your dash cam gets better over time. Thinkware releases firmware updates that add features, improve stability, and enhance performance. With Connected service, these updates install remotely—no need to remove memory cards, connect to a computer, or deal with complicated update processes.

Speed camera database updates also install automatically, keeping your alerts current.

How Thinkware Connected Works: Two Paths, Same Power

The beauty of Thinkware Connected is that the free plans are genuinely useful—not watered-down teasers. Let's break down exactly what you get:

U3000 Pro Basic Plan U3000 Pro Premium Plan U3000 / U1000 Plus / Q1000 / Q850 Service Plan

Emergency Contact

1

2

2

Parking Impact Notifications

Unlimited - motion images oly, up to 10 alerts/day

Unlimited - with video thumbnails and full clips

Unlimited - thumbnails + 300 video transfer/month

Driving Impact Alerts

Unlimited - Alert only, no video

Unlimited with video - up to 10 uploads/month

Unlimited - thumbnails +10 video transfers/month

Monitoring

Geo-Fence Zones

2

5

5

Remote Power-off capability

Remote Live View

Unlimited + live history

300 minutes

Last Parking Location

Up to 4 images/day

Route History

90 days, route only

Dash Cams per account

30 dash cams per account

100 dash cams per account

30 dash cams per account

SOS Video Sending

Up to 10 uploads/month

10 uploads/100 downloads per month

Monthly Driving Reports

Over-the-air firmware and speed cam updates

Cost

FREE for 3 years, then $3.49/mo or $34.99/yr

$8.90/mo or $89/yr

FREE for 5 years, then $6.90/mo or $69/yr

Setting Up Thinkware Connected: Simpler Than It Sounds

The setup process varies slightly between LTE and Wi-Fi models, but both follow a logical progression:

Step 1: Download both required apps (Dash Cam Link and Connected)

Step 2: Connect your dash cam to the internet

  • LTE Module: Installed and activated automatically
  • Wi-Fi Models: Connect through Dash Cam Link app to your hotspot or network

Step 3: Open Thinkware Connected app and create/login to account

Step 4: Register your dash cam

  • Scan the barcode on your dash cam, OR
  • Manually enter the serial number

Step 5: Press the REC button on your dash cam when prompted

Step 6: Wait for "Connected to the internet" voice confirmation

Step 7: Set up emergency contacts (optional but recommended)

That's it. Your dash cam is now connected and monitoring.

Detailed setup guides and video tutorials are available on Thinkware's support website and YouTube channel if you need step-by-step visual instructions.

Shop Thinkware Connected-Compatible Dash Cams at BlackboxMyCar

Looking to upgrade to a Connected-capable dash cam? BlackboxMyCar carries the complete lineup of Thinkware Connected-compatible models, including the new U3000 PRO with LTE Module. Every purchase includes our extended warranty, expert installation services (where available), and dedicated support to help you get the most from your investment.

Questions about Thinkware Connected or which model is right for you? Contact our dash cam experts—we're here to help you find the perfect solution for your vehicle monitoring needs.