Return & Exchange

We fully stand behind our products and are absolutely confident that they will meet and exceed your highest expectations. However, within 30 days of purchase (right now, as part of our Black Friday promotions, new dash cams can be returned within 45 days of purchase), if you are unhappy with your unit or if you simply wanted to try out a dashcam, we will refund your money! Please kindly note that we do deduct a return processing fee per the following: $20 for all transactions (including products that have free shipping) and $35 for express shipped orders, per product. We do offer a prepaid shipping label for warranty claims of units that are defective within 7 days of delivery date. For reasons on why you would purchase from BlackboxMyCar, the #1 choice for dashcams, please check out our page here. *BlackboxMyCar is not responsible for any lost packages that are sent to us*

  • Refurbished/clearance/SD cards/radar detectors are final sale. Offers can be found here.
  • Accessories (any items that are not dashcams or battery packs) are final sale.
  • Before moving forward with issuing a return, we recommend contacting us to see if there are alternative solutions to your problem first.
  • Should a return be missing pieces, unless discussed we will deduct from the refund accordingly.