Order and delivery process went smoothly with one little surprise. If you live in US and your order is more than 800 dollars, FedEx will send you a bill for something called Duty and Tax invoice. My bill is for 22.76, so shipping is not really free. I found this in small print on the website after receiving the bill, and I think it would be a good idea for blackboxmycar to make this very visible on the site so that others are aware of this fee.
Now as for the cameras, install was relatively easy. I did both cameras and the B-124X myself and I hardwired the battery to my fuse box. Glitch number 2., the fuse tap needed for my car was not included with the battery. My car (2015 Infiniti Q70) required a low-profile mini fuse tap, and the three that came with the battery would not fit. None of the auto parts stores carried this tap, so I had to order from Amazon. I think Blackvue or BB my car should include this tap simply because the battery is not cheap in the first place, and all parts needed to get going should be in the box.
I was not aware at the time I ordered the DR900X plus that Blackvue had decided to remove the ability to adjust brightness and resolution from this camera. With that being said I am getting allot of reflections in my rear camera from the back deck due to my rear window being tinted. I'm sure if I had the ability to adjust resolution and brightness, this could be resolved. Something to consider if your rear window is tinted. The video from the front camera is a bit darker than I would prefer also, but the image is very clear. I think Blackvue should reconsider removing these adjustments.
And now for the app. So, I have a Samsung S22 Ultra. The app kept crashing on my phone when trying to view video notices, to the point that my phone put the app in a deep sleep, in order to protect itself. Apparently, the app for android has a bug. Called Blackvue customer service and they are aware of the problem and trying to fix it is what I was told. In order to use the app with my phone. I was instructed how to download the old version of the app and install an older version of the firmware on the camera. After hours of troubleshooting, and rolling back the app and firmware, everything seems to be working now. The app needs work.
One more thing to be aware of: The camera uses G-sensors to detect impact, so when driving in normal mode if you don't drastically lower the sensitivity or disable by setting to zero, every bump in the road will be reported as an impact. Not only will you get constant notifications, but this will also eat up your cloud data plan because every bump is reported to the cloud. I feel Blackvue needs to look into resolving this.
Well, that's my review for now. They have been up and running for about a week now, so we shall see. Because of the app issues, I'm still a bit on the fence about keeping or returning them. I have until the end of January (thank you bb my car for the holiday extended return window) to make up my mind. I want to like and keep them because the install looks really good. I used the Blendmount sold on Amazon instead of sticking the front camera to the window. Hopefully they get this app fixed soon. Hope this helps anyone who is looking at buying this camera. Happy holidays to you.
