*Note - the reverse is now true as we have switched from CAD to USD*
Many of our US customers contact us about the price increasing at our checkout. Below is an example of the purchasing confusion that customers face.
Final Checkout View:
The reason for the huge price jump is due to our checkout platform - for the time being, it does not allow two different currencies to be accepted. Our checkout platform works by converting the USD to CAD with the most recent exchange rate. This could be very confusing for some customers, so we are currently trying our best to solve this problem. In the mean time, we would like to ensure and remind our customers that the checkout price is the same as price shown on the product pages - the difference is merely the conversion rate. If you do not want to use our online checkout system because of this issue you can call us at 1-888-978-6560 and place the order by phone.
To get in contact with us for additional questions or concerns: Click Here.