Everything you need to know about setting up your VIOFO dash cam
How to Connect to the VIOFO Mobile App
VIOFO Mobile App
Whether you’re purchasing fresh VIOFO models like the A139 Pro or the WM1, or the older T130, A129 and A229 series, you automatically get access to their dedicated VIOFO mobile app.
While some models have built-in LCD screens that can display your footage, the VIOFO mobile app makes it easier for you to conveniently stream and download from your phone, while also navigating the extensive menu of customizations and settings. Available with all VIOFO wifi models.
In this article, we will go over the steps on how to connect to the VIOFO app, and provide some quick resolution for the common app issues you may encounter.
Connecting to the VIOFO Smartphone App
The VIOFO dash cams we mentioned above are equipped with Wi-Fi capabilities, with the VIOFO A139 Pro and VIOFO A229 having dual-band 2.4GHz and 5GHz – which performs and connects faster. To connect to the VIOFO smartphone app, follow the steps below.
Step 1: Download the VIOFO App
First thing to do is to make sure you have the app on your phone. The VIOFO dash cam smartphone app is available in Google Play and App Store.
Once you have downloaded the app, make sure to update it from time to time so you can enjoy VIOFO’s latest software updates.
Step 2: Enable the Wi-Fi
The next step is to enable Wi-Fi connectivity.
This step may vary depending on the VIOFO model you’re using. If you’re connecting to a VIOFO A229 dash cam, you can press on its Wi-Fi button on the face of your device directly.
For VIOFO A129 models, the Wi-Fi button is two interlocking squares on the same spot on the camera instead. With these, you’ll also need to hold the button longer when turning on the Wi-Fi, compared to the one-hit press on the A229.
Once your device's Wi-Fi is turned on, the dash cam screen should display a Wi-Fi symbol, indicating that you did everything correctly. The Wi-Fi LED should also light up, and the network name should appear on the screen.
To connect, go to the Wi-Fi settings on your phone and look for the Wi-Fi name "VIOFO_model name_XXXX". The default password for this is "12345678". Make sure that your phone properly connects to the network.
Notes:
The Wi-Fi connection has an approximately range of 10 meters.
Step 3: Open the VIOFO App
Next, launch the VIOFO app on your smartphone and select "Connect your camera”.
You'll know your phone is already connected to the dash cam when you can see the live view of your cameras on your phone screen.
Once set, you can already change the settings and check the files stored on your VIOFO’s microSD card. You also have the option to download your dash cam’s video recordings straight to your phone!
If you wish to configure the VIOFO dash cam settings, you can navigate it through the gear symbol in the bottom right corner. The little library icon on the bottom left is where you can access your video recordings.
Quick Troubleshooting Tips
I tried accessing Live View but the app only shows a black screen.
Some customers may encounter a blank live-view screen when setting up. If this happens to you, try switching to airplane mode first, then reconnect for a network refresh, and it should be fine from there.
Moreover, another solution is to double-check if you have updated the latest version of the VIOFO mobile app. If not, please do so, then switch to airplane mode.
Is there another way to view my footage?
You can always review the footage on the built-in screen itself on the VIOFO(If you have a model with a screen), or take out the SD card (with a microSD reader) and play it on a laptop or PC. While VIOFO doesn’t have a dedicated web viewer, we recommend the Dashcam Viewer software. Most VIOFO cameras also ship with a short USB power cable, which can be used to connect the camera directly to the computer, sending the camera into SD card reader mode, with all footage viewable through the computer, same as if you connected the SD card directly.
Dashcam Viewer is available for both macOS and Windows. Download here.
Got More Questions?
Not to fret, our in-house product experts are here to help. We have spent years curating helpful content and video guides, helping customers with their dash cams, but we understand that we can always do better. Contact us using the form below and we'll get back to you as soon as we can. We love what we do, because we're here to help you make the most informed purchasing decision.
Learn more about VIOFO Dash Cams
The VIOFO app is compatible with VIOFO dash cams, including:
Check out our VIOFO collection to know more about these fully capable and smart dash cams.